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Priority Repair Service
Rapid Repair and Turn-Around
If your down equipment is mission or production critical, use our 7 step priority
repair service to get your equipment back into operation as fast as possible. The
following steps describe the priority repair process and how we handle those critical
situations where a priority repair is needed by our customers
7 Step Priority Repair Service
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1.
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Priority Receiving
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The defective item is received and logged into our priority repair queue. This is
how we fast track priority repairs into our job flow. Please note that "Request
Priority Repair" field on our Repair Form.
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2.
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Quick Evaluation
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Once in the priority repair queue, the items are evaluated by a senior tech. A list
of bad parts needed to repair the items is prepared. Our inventory is checked for
availability and expedited delivery is scheduled for parts not in our stock of repair
parts
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3.
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Fast Accurate Quote
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Your quotation is prepared and provided to you in Email PDF format, FAX, and or
verbal phone quote. For priority repairs we try to call by phone whenever possible
to expedite the delivery of the information to the person or persons concerned with
this job.
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4.
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Expert Rapid Repair
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After approval, the priority repair is assigned to a senior technician and inserted
into the first position in line for the actual repair process. Priority repairs
are usually on a repair tech bench the same day they are approved by the customer.
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5.
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Expedited Parts Ordering
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Any parts needed that are not in our inventory are ordered on an expedited basis
and shipped to us via next day air service. Your items are being repaired and parts
in stock are being replaced while these parts are in transit to our repair facility.
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6.
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Thorough Testing
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The repairs are completed, load tested and a burn-in of several hours is performed
to minimize the risk of a replaced component failure after the items is installed
back into your equipment.
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7.
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Next-Day Return Shipping
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The repaired item(s) are immediately taken to the shipping department and again,
put in the first position for preparation of the packaging, and shipped back to
you via next day air service. Tracking numbers and links to tracking sites are provided
so that you can check on the delivery status of your repaired item.
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For A Free Evaluation & Repair Quote,
Click the Repair Form Button.
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We make rush jobs the highest priority at National Circuit because we know
that lost production is lost money and pride ourselves in providing the most comprehensive
and reliable priority repair service available to our industrial/commercial customers.
You can be assured that your rush repair needs will be treated with the most urgency
needed and will be evaluated, repaired, tested and returned as fast as possible.
For help coordinating a priority repair please contact one of our repair professionals
at 888-248-1238. We look forward to working with you on your next emergency rush
repair situation.
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Send Your Damaged Gear To Us For A Fast And Free Evaluation.
Receive your Free Quote and Free Evaluation. Our technician in charge of quotations
must conduct a Physical Evaluation of your item before we can provide you with an
accurate quote for services.
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If you would like a representative to call,
please complete this form and hit Submit.
All fields are required.
Privacy Statement |
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In The News
No power light on board. No LCD on logic board. CNC not working.
Work halted. These are words no manufacturer of any size wants to see or hear.
It is the sound of work stopping – a mighty bad sound.
Making a big investment in new automation equipment may cause you to become paralyzed
with fear of making a mistake. Buyer’s remorse is a gut-twisting feeling
no one wants to have whether the item is as small as a new cell phone or a much
larger purchase like a new automation system.
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Get Expert Industrial Electronics Repair Here!
Call 888-248-1238
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